Archives: Podcasts

We are excited to welcome Lil Roberts, the Founder of Xendoo, as our guest today. Lil is an exceptional entrepreneur with a sharp instinct for people and the confidence to speak the truth. She has served as President of the South Florida chapter of Entrepreneurs Organization (EO) and recently published a book called Small Business Defined: The Ultimate Guide for Small Business Owners. Stay tuned to hear about her inspiring journey and learn how Xendoo makes accounting easier for small business owners. Resilience, Purpose, and Heart By the age of 24, Lil had lost most of her siblings. That instilled in her a deep urgency to live with purpose and make an impact. Her passion for business stems from a commitment to improving lives, starting with her team and creating positive ripple effects that extend beyond her company's walls. Over the years, she has launched and led various businesses, spanning systems integration, product..

Today, Eric tackles the truth about uncertainty.  Many business owners and entrepreneurs find uncertainty unbearable. Eric points out that if you, as a business owner, do not learn the art of navigating uncertain times, you may need to reconsider whether it is genuinely the right industry for you. Uncertainty Feels Tougher Without a Plan A friend of Eric, living in Israel, recently made the striking observation that he finds frequent missile alerts easier to handle than the uncertainty of running a business. That is because he has prepared himself for those situations. So, when an alarm sounds, he knows exactly what to do. However, navigating uncertainty in business is much harder because there is no clear structure or step-by-step plan to follow.  The truth is that uncertainty becomes far more manageable when you have a plan. Nothing Ever Goes According to Plan With decades of experience running meetings..

We are delighted to have Eric Moeller, the founder of Freewyld, joining us today. Known for his clear mind and sharp perspective, Eric has never been afraid to challenge the status quo of big corporations or industry transformations. Join us to hear about Eric’s impressive career journey and the bold steps he is taking to revolutionize the hospitality industry. Career Journey Eric started as a carpenter in New Jersey. After reading Rich Dad, Poor Dad, he moved to real estate, where he began flipping houses and investing in small apartment buildings. However, although he was successful, he still felt uninspired. Then, after a chance encounter with a short-term rental investor at a mastermind, he relocated to San Diego, joined the hospitality industry, and began building ventures. Over the last decade, he experimented with various businesses until launching his passion project, Freewyld, where he combines hospitality,..

We are thrilled to welcome Kevin Hinton as our guest today. Kevin, who has over 20 years of experience in the global meetings and travel industry, was appointed as Managing Director of Group Travel for the U.S. Travel Association last year. He joins us today to share his career trajectory and dive into the significant role he now plays within the organization. Tune in today to hear about his impressive career and learn how he is shaping the future of group travel. His Career Journey Kevin began his career with a family legacy in the hotel and travel industry. He was shaped early by his Peace Corps work in West Africa, where he helped women form a credit cooperative. Returning to Chicago, he gained hands-on experience at the Chicago Hilton before moving into group travel sales. His involvement with MPI culminated in Kevin serving as its international board chair, which marked his deep commitment to the meetings and events..

We are honored to welcome the distinguished Dr. Stanley K. Ridgley, author of the recently released book DEI Exposed, as our guest today. Dr. Ridgley is a well-traveled and highly respected educator with a reputation for delivering insight with clarity and impact. In his book, he addresses one of the most widely discussed and contentious topics in our industry today, substantiating his arguments with well-researched factual evidence. Silence implies complicity, so Eric never shies away from tough conversations, especially with those who can back their ideas with proven facts. Join us to hear Dr. Ridgley’s clear-sighted and thought-provoking perspective on the truth about DEI. What DEI Has Become The original purpose of DEI, which stands for Diversity, Equity, and Inclusion, was to ensure fairness, opportunity, and support for disadvantaged groups. However, in practice, it has evolved into something quite different...

We are delighted to welcome Barbara Dunn as our guest today. Barbara is one of the top legal experts in our industry and an absolute powerhouse in her field! She joins us today to share her professional journey and explore the realities of owning and running a business. Stay tuned for Barbara’s valuable insights on the legal aspects every business owner must consider to thrive in the current dynamic and competitive business landscape. Barbara's Professional Journey Barbara is an experienced attorney specializing in nonprofit, tax-exempt organizations, and association law. She built a career specializing in legal counsel for associations and nonprofit organizations. With her extensive experience in contract negotiation, risk management, and governance, she has guided many organizations through complex legal challenges. Her expertise has been especially valuable in helping organizations adapt to changing environments,..

Today, Eric dives into the importance of self-care and focusing on mental health, particularly during times of uncertainty.  Stay tuned as Eric shares practical ways to remain grounded and support your well-being, even when things feel unpredictable. A Late-Night Emergency in Sardinia While organizing a sales meeting for a medical device company in Sardinia, Eric experienced a powerful reminder of why health must come first. In the early morning, as his team was wrapping up video edits for a final presentation, he found a man lying unconscious with blood coming from his head. The man had fallen and hit the corner of a table. Acting Quickly—Even Against Protocol Eric contacted the head of the company, who happened to be a trained nurse practitioner. She warned that moving the man could be risky, but leaving him could be worse. When the hotel insisted on following procedure before calling a doctor, Eric bypassed..

We are delighted to have Didi Aurelia as our guest today. Didi is an educator, psychologist, speaker, and the author of 100 Days to a More Aware You.  Having spoken recently at the World Economic Forum about the role of AI in supporting conscious decision-making, Didi is the ideal person for business owners and those seeking to integrate more mindful decision-making processes into their practices to consult with.  Stay tuned for Didi’s thought-provoking insights on using AI to enhance awareness and support intentional choices. Personal Transformation Didi highlights her journey of self-awareness and growth in her book, 100 Days to a More Aware You. She believes lasting transformation comes when people engage deeply with their lives, make conscious decisions, and take small, intentional steps toward change. She encourages individuals to become aware of their habits and mindsets and make the necessary shifts to..

In times of uncertainty, like we are facing now, small business owners must stay focused and be proactive.  Today, Eric shares three of his tried and tested strategies for helping small business owners remain steady during times of uncertainty within the industry. Stay tuned to learn how to turn uncertainty into opportunity with three proven strategies to keep your business moving forward in unpredictable times. 1. Review Your Finances Start by examining every expense in your business, line by line. Go through all your credit card statements and monthly charges, especially those auto-pay items you may have forgotten. Cancel anything that is not essential. Then, take a broader look at your fixed costs and plan to adjust if your revenue drops.  Being prepared now can help you avoid making tough decisions later.  2. Reconnect with Clients and Prospects Now is the time to be visible and proactive. Many..

Today, we are delighted to welcome Amanda Gore, an Australian powerhouse from the Speaker Hall of Fame, as our guest. Amanda is a phenomenal communicator who blends her sharp insights with humor and heart, offering fresh perspectives on joy, emotional intelligence, change, management, and leadership. Get ready to laugh and learn as Amanda shares her story and powerful insights that have inspired her audiences worldwide. Emotional Intelligence Emotional intelligence (EQ) is more important than technical skills in leadership and life. EQ helps people navigate conflict, build trust, and maintain strong relationships. If someone feels psychologically safe, they will be more productive, creative, and loyal. The Brain Reacts First, Thinks Later The brain is wired for survival. So, when people feel threatened by someone's tone, body language, or words, they shift into fight-or-flight mode, making calm conversation almost..